Planning Ahead

Posted by Foxpass Team on Oct 31, 2018 12:00:00 AM
Foxpass Team

Managing SSH keys and server access is one of the most important first steps an organization can take to improve their security. Here at Foxpass, we help you centrally manage server access (and much more) through our networked identity service that connects to your directory to your cloud infrastructure.

As is true for any infrastructure setup, the decision to use a cloud identity service like Foxpass comes with benefits and drawbacks.

When it’s working well, a network identity service allows you to streamline access control improving both ease of use and security. The directory acts as a single source of truth eliminating any gaps in your authentication mechanisms. However, the biggest drawback to this solution is downtime. When your directory goes down, so does the access to all the systems you’ve integrated it with. In that case, having a single source of truth becomes a liability as you’re forced to choose between keeping your system secure and waiting for service to be restored or keeping it useable and switching to a less secure method of authentication. Fortunately, there are ways to mitigate the damage of downtime and maintain security and usability simultaneously.


Here’s some steps you can take to maintain access to your infrastructure in any scenario:


A good generalized failsafe to maintaining Linux host access in the event of an outage is to have a local sudo user on all your hosts. Use a configuration management tool (i.e. Puppet, Chef, Ansible, etc.) to manage the admins on the hosts. Then, store the password protected SSH key for that admin in a vault (i.e. KMS, 1Password, etc.). Ideally, have some sort of audit controls on that key access so you can see who retrieved it and when.

Additionally, Foxpass offers a local cache that you can run on a separate server. The cache syncs with our main database periodically. In the event of any downtime, your servers will use the local cache to maintain uninterrupted service.


In the event that you can’t contact our RADIUS endpoint, have an SSID configured with WPA2 (shared password) ready to enable. If you’re using a Mobile Device Management (MDM) solution where you can remotely configure the machines, you can store the network password automatically without any end-user involvement.

We’re working on adding RADIUS support to our local cache, as well. Contact us at to learn more.


Right now the only solution to keep a VPN functioning in the event of a service disruption to the directory is to have a backup directory or other system running as a second authentication method.

As your VPN is one of your most important security tools, it’s worth considering how much protection you’re willing to sacrifice in order to make it more useable!

Putting it all together

An overlooked aspect of these backup measures is testing. If you’re not prepared for an outage, then you could be delaying your system’s recovery substantially. You should set up a recurring task every 3-4 months to make sure that your backup systems are still functioning correctly.

If you’re using the Foxpass cache, you can check the ‘Cache’ page on the console to see the last time sync ran and if it succeeded. You can also point a host directly to your cache (bypassing the main Foxpass endpoints) to double check the authentication mechanism is working.

At the end of the day, there will always be a tradeoff between usability and security. While a networked directory can increase make your systems easier to access and more secure, it exposes your systems to an extra layer of downtime. It’s important to have contingency plans to keep your infrastructure ready for any event.
Stay safe!

-Foxpass Team

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